New York state to centralize its document organization

Throughout New York, there are 50 data centers managing years of public documents. As a way to streamline operations within the Empire State, Governor Andrew Cuomo created the Office of Information Technology Services (OITS) to reduce redundant tasks among 120,000 state employees, according to ComputerWorld. Some departments were capable of completing other tasks like video conferencing and producing tape backups while others were not.

Local governments have said that having a central business process software system can be difficult when different offices are operating from a variety of vendors. Cuomo decided to take the challenge to do this because it will save the state $3 million in recurring costs. 

Issues during Hurricane Sandy triggered the Empire State to make these changes because government agencies in some counties lost email service. Once the construction of OITS' buildings are completed, chief information officer Brian Digman told ComputerWorld that email networks and applications will be "consolidated now into one central provider."

Contact information and file sharing are among the many functions public workers will be able to complete once OITS finishes its rollout in 2015.

Digman is one of the 3,300 IT professionals from 37 agencies in New York assisting Cuomo during the process. It may take a few years, but they are looking forward to finally having all state employees on the same page. Now, local governments will no longer have to worry about creating their own IT budgets, as Cuomo also plans to make that a statewide initiative as well.

This is why it is important for all staffers within the business to be involved with the transition to new business process software. If one executive is not on board, it can delay plans and become costly later on. 


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